Handmade & Digital Creations for Personal Use & Gifting

Blue Oceans Sand Dollar offers both digital and physical products.

In terms of digital, we offer planners, meal planners, invites, desktop wallpapers, folder icons, and more coming soon.

In terms of physical products, we offer gift tags, bookmarks, notecards, cross-stitched bags, and more coming soon.

We also offer a FREE book club.

Your downloads will be accessible for 24 hours after purchase. You will receive an email with a link to download the file directly to your computer. If purchased on Etsy, check the purchases page on your account and click the “download files“ button.

There may be some delay in processing your payment, which may affect the time it takes for your file to be available to you.

Please allow 5-7 business days for processing before shipment. You should receive an email as soon as your order is shipped. Please contact me with your order number via email (blueoceans.sanddollar@gmail.com) or the contact page if you have not received an email or if you would like an update.

Items ordered by Friday at 11:59 pm EST will be dropped off at the Post Office Saturday morning, winter weather permitting. ANY items ordered after Saturday 12:00 am EST may be dropped off at the Post Office during the week, schedule and winter weather permitting.

Please note: domestic orders are shipped via USPS Ground Advantage and shipping is automatically calculated at checkout. For international customers, please shop our Etsy Page for now: https://blueoceanssanddollar.etsy.com/. Please be advised that we are not responsible for additional import/customs charges.

For more information check out our shipping policy here: https://www.blueoceanssanddollar.com/shipping-policy

If you're looking to return your order for whatever reason, we at Blue Oceans Sand Dollar are here to help.  We offer free online returns within 30 days of purchase.  Returned items are eligible for a partial refund (purchase price minus shipping fee), after 30 days there will be no refund.  Item must be received undamaged, in unused condition, and in their original packaging.  Lost or stolen packages will be verified with courier before refunding to the original payment method.

Reasonable exchanges can be made within 7 days of the item being delivered to you.  Please email us FIRST for approval with your order number, the item you wish to exchange, reason for exchange, and the new item you would like to have. You will be asked to send the item you received back to us and the new item will be sent to you once we have received your returned item (regardless of the item being damaged or in perfect condition).

Please note the following exceptions:
- Digital and discounted items are final sale and cannot be returned or exchanged.
- No refund will be given for exchanged items.

To make a return, use the provided return label to ship the item you wish to return back to us.  Once we receive your item, we will process your return within 7 business days. The refund will be sent to your original method of payment.

Any note-taking applications (i.e., GoodNotes, Notability, etc.) work well with the digital planners and journals.

When applicable, Canva can be used to transform the templates provided for customized products (i.e., desktop wallpapers, invites, etc.) to make the product your own.

GoodNotes has two modes: edit and read-only. To use hyperlinks, make sure you are in read-only mode indicated by the crossed-out pencil icon in the top right corner.

If this doesn’t work, please send me a message via email, found at bottom of page, and I will look into it. Once I have fixed the issue, I will send you an email with the updated file. I will also update the product listing for future purchases.

Of course! Feel free to ask me any questions regarding your order or if you need further assistance. It’s important to me that you are happy with your order and I’m always happy to help as quickly as I can. I will do my best to respond within 24-hours of your inquiry.

You can send a message via the contact us page or using my email provided at the bottom of this screen. If you have questions about your order, please provide your order number.

Customers who wish to join our book club must have an account first. To do this, select subscribe under the listing for it on the home page. You will be asked to create an account or you can sign in if you already have one. The book club can only be accessed through your account.

Keep in mind the book club is done via chatting in the comment section of a blog post for that month’s book (i.e., November 2024’s book will be discussed in the 2024 blog with that book’s title under November).

There are four different options for you to provide feedback.

1. You can fill out the feedback form here: https://forms.gle/6W8iFq8FaCYuGrNU7

2. You can send an email directly using blueoceans.sanddollar@gmail.com

3. You can submit feedback using the form on the contact us page.

4. If you purchased a physical item, you will receive a business card with your order which contains a QR code for a feedback form.